Privacy Policy
Last Updated 16th December 2023
1. Introduction
Welcome to Koletspace. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our platform. By accessing or using Koletspace, you consent to the practices described in this policy.
2. Information We Collect
a. User Account Information:
To use Koletspace, you must create an account. We collect and store information such as your name, email address, and account credentials.
b. Listing Information:
If you are an event space owner, we collect information about your listed spaces, including descriptions, photos, and availability.
c. Payment Information:
When making transactions on our platform, we collect payment details through our secure payment gateway.
d. Communication Data:
We may collect information exchanged between users and event space owners through our platform.
3. How We Use Your Information
a. Providing Services:
We use your information to facilitate reservations, process payments, and connect users with event space owners.
b. Communication:
We may use your contact information to send important updates, service notifications, or promotional materials.
c. Improving Services:
Your feedback and usage patterns help us enhance and optimize Koletspace for a better user experience.
4. Information Sharing
a. With Event Space Owners:
Limited information is shared with event space owners to facilitate reservations and communication.
b. Legal Compliance:
We may disclose information in response to legal requests or to comply with applicable laws.
c. Third-Party Services:
We may use third-party services for analytics, payment processing, or other business operations. These services adhere to their own privacy policies.
5. Security
We implement industry-standard security measures to protect your information. However, no online platform can guarantee absolute security.
6. Cookies and Similar Technologies
Koletspace uses cookies and similar technologies to enhance user experience and collect usage data. Users can manage cookie preferences through their browser settings.
7. Your Choices
a. Account Information:
Users can review and update their account information at any time.
b. Communication Preferences:
Users can manage their communication preferences, including opting out of promotional emails.
8. Children's Privacy
Koletspace is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to Privacy Policy
We reserve the right to update this Privacy Policy. Changes will be communicated through the platform, and continued use constitutes acceptance of the updated policy.
10. Contact Us
For questions or concerns regarding this Privacy Policy, please contact our support team at koletspace@gmail.com.